Whaler Inn and Suites

I know the property is not brand new , but it's good for the price. The hotel team are friendly and helpful. There is a nice snooker bar in the same place. Thanks to Mrs. Tina for her kindness and helping us at the front desk.

Honestly, the Jacuzzi suite here is awesome. The room is massive, everything was super clean, and the tub itself is exactly what you need to just zone out and relax. The bed was ridiculously comfortable too. The team always does a great job keeping things running smoothly. Definitely worth booking if you need a solid local getaway.

This hotel helped me out when my building caught fire and we had to place our 21 tenants in rooms. Kendra was so helpful. Rooms were clean and the front staff was so friendly. I would highly recommend.

Jenn the event planner was awesome. She made sure all our needs were met from start to finish she kept in touch through the whole process cant thank her enough.Very helpful any issue that came up she solved immediately. The event hall was great she was also our bartendar for the event she was awesome. We had guest come in from out of state and the room they gave was not cleaned they immediately changed rooms once front desk was notified. Very attentive to all our needs for event. I highly recommend for events. Will definitely use again for Events in the future.

Our first time here, we traveled from Maryland for a family function. I'm impressed with the cleanliness of the rooms and how spacious they're. Comfortable, comforters could be a bit thicker.... the swimming pool is a nice size and well comfy. Staff kind friendly and respectful. Only down side isn't really handicap accessible for the higher floors. Property well kept. There's also a pub/ pool hall within for convenience. Well lite, plenty of parking. Would definitely return and refer friends and family... a bit pricey but worth it. As for breakfast with they served bacon eggs and sausage as well.....

Got stuck during the 26' 3ft blizzard with no way home and I barely made it to the hotel. Attendant was help full with my predicament and even provided a charger so I can pay with Google Pay. Room was clean and in order. Restaurant was closed due to a travel ban, but there was snacks on site. Thanks you to the staff member that helped me, absolutely outstanding employee!

The new renovations on this place are amazing! And the staff are phenomenal! Just spent the weekend there with my children and they absolutely adored the place! The little atrium area with the rooms that look like a little village is the greatest thing and the fact that they are directly across from the pool is great to keep an eye on the kids while still relaxing 10 out of 10! Honestly I think it's the greatest hotel in New Bedford!

The rooms were decent—clean and comfortable enough for the price—but the hotel could definitely benefit from more amenities. There was no phone in the room, no artwork on the walls, and the comforters were more like sheets. The pillows also weren’t very comfortable. Our experience with the front desk was frustrating. When we walked in to make our reservation, the gentleman who answered was extremely rude. We had trouble understanding him when he was explaining the deposit, and instead of helping, he got frustrated and told us to go somewhere else. It was disappointing. We saw the same gentleman again during breakfast the next morning. While he seemed slightly more pleasant, he was still not helpful. When we asked for extra towels, he refused and told us housekeeping would be in later that day. Unfortunately, we returned that evening to find housekeeping hadn’t come to our room at all. I went to the lobby to speak with the general manager, and she was wonderful. She apologized for the inconvenience, personally gave us fresh towels, and was incredibly kind and understanding. The pool was a bit cold, but overall, the room itself was a good value. Despite the issues, I rated our stay a 5 because of how great the general manager was—she truly went above and beyond. We’ll be back next month and are hopeful for a better experience.